Legal & Compliance
Effective date: March 30, 2026
Terms of Use
These Terms of Use govern access to and use of the Zennex Pharma website, including catalog browsing, business inquiry forms, quotation requests, invoice-related communication, and access to restricted administrative areas.
Quick summary
The website is intended for business and procurement use, not consumer checkout.
Catalog information is informational until confirmed through an official quote or invoice.
Users must provide accurate business information and avoid misuse of restricted areas.
Commercial terms are binding only when formally issued by Zennex Pharma.
Section 1
Business use only
This website is provided primarily for pharmaceutical procurement teams, laboratories, manufacturers, distributors, and other professional users seeking product information or commercial follow-up. The platform does not provide direct retail checkout or public ecommerce fulfillment.
Section 2
Catalog and product information
Catalog listings, specifications, descriptions, images, and product narratives are presented for informational and sourcing guidance purposes. Product availability, grade suitability, packaging, documentation, lead time, and regulatory alignment may require direct confirmation through inquiry review.
Section 3
RFQs, quotations, and invoices
Submission of an RFQ or contact request does not create a binding supply agreement. Pricing, taxes, payment terms, delivery schedules, and product commitments are only valid when expressly confirmed through an official quotation, invoice, or other written commercial communication issued by Zennex Pharma.
Section 4
User responsibilities
Users agree to provide accurate business information, avoid submitting misleading or fraudulent requests, refrain from interfering with the operation of the site, and avoid attempting unauthorized access to administrative systems, credentials, or protected workflows.
Section 5
Restricted admin access
Administrative areas are restricted to authorized personnel. Attempted access without permission, credential misuse, automated abuse, or interference with protected workflows may result in account removal, access restriction, or further action where appropriate.
Section 6
Intellectual property and branding
The website design, brand materials, copy, layouts, source content, and supporting materials are owned by Zennex Pharma or the relevant rights holder unless otherwise stated. They may not be copied, redistributed, or reused in a misleading way without permission.
Section 7
Third-party services and links
The platform may rely on third-party infrastructure or may contain links to third-party services. Zennex Pharma is not responsible for the independent policies, availability, or operational practices of external sites and providers beyond the services we directly control.
Section 8
Disclaimer of warranties
The website and its content are provided on an as-available basis for business convenience. While we aim for clarity and accuracy, we do not guarantee that all information will always be complete, current, uninterrupted, or suitable for every procurement, regulatory, or formulation decision without further review.
Section 9
Limitation of liability
To the fullest extent permitted by law, Zennex Pharma is not liable for indirect, incidental, special, consequential, or reliance-based damages arising from use of the website or reliance on catalog information that has not been formally confirmed through an official commercial document.
Section 10
Changes to these terms
We may update these Terms of Use from time to time to reflect legal, operational, or platform changes. Continued use of the site after updates indicates acceptance of the revised terms to the extent permitted by applicable law.
Questions about these policies?
If you need clarification about how inquiry data is handled, how catalog information should be interpreted, or how commercial records such as quotations and invoices are managed, please contact the Zennex Pharma team.